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Troubleshooting
If you feel you have reached this page in error, here are some Troubleshooting tips that may help resolve the issue. If you are still unable to access the content after following the steps below, please contact our support team.
Private Window
Use an Incognito (Chrome) or Private (FireFox, Edge) window to attempt to load our site and login.
Login Directly on DTU
Instead of using bookmarks or links to access our tools and resources, we recommend users login directly by visiting https://secureonlinedaytradinguniversity.com and clicking Login in the upper right corner.
Accessing the Indicators / GreenChart
Instead of bookmarking the Indicators directly, we recommend always accessing the indicators by clicking on the “Indicators” menu after you’ve logged into DTU.
Cache & Cookies
Clearing your browsers Cache & Cookies can often resolve weird small issues that occur on sites you visit with your browser. Here are instructions on clearing Cache & Cookies on the most common browsers.
- Google Chrome Instructions
- Microsoft Edge Instructions
- Mozilla FireFox Instructions
- Apple Safari Instructions